1. Order Processing

• Orders placed before 5:00 PM IST are typically processed and shipped on the same day.
• Orders placed after 5:00 PM IST will be processed and shipped the following business day.
• Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timeframes

We strive to deliver your products as quickly as possible. Estimated delivery times are as follows:

• Within Tamil Nadu: 1 to 4 business days
• Other States in India: 3 to 6 business days
• Remote or rural areas: Delivery may take slightly longer depending on accessibility and courier availability

⚠ Please note: Delivery timelines are estimates and may be affected by external factors such as weather, holidays, courier delays, or unforeseen events.

3. Shipping Partners

We partner with reputed and reliable courier services to ensure safe and prompt delivery of your orders. Our logistics partners are carefully selected to maintain delivery standards across India.

4. Shipping Charges

• Shipping charges, if any, will be clearly displayed at checkout before you confirm your order.
• Occasionally, we may offer free shipping as part of promotional offers.

5. Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking link so you can follow the status of your delivery in real-time.

6. Shipping Address Accuracy

Please ensure that your shipping address, contact number, and pin code are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

7. Damaged or Lost Shipments

If your package is delayed, lost, or arrives damaged, please contact our support team within 48 hours of delivery. We will work with the courier service to resolve the issue promptly.

Contact Us

Adiréa
4/472, TCMS Opposite, Near AKV School,
Sooriyagoundampalayam, Namakkal, Tamil Nadu – 637 503
Email: support@adirea.com