Frequently Asked Questions
Simply browse our products, add them to your cart, and complete checkout using our secure payment gateways.
We accept payments through secure online payment gateways. Don’t worry — we do not store or access your card details.
Yes, you can request cancellation and a full refund before 12:00 PM (noon) on the day following your order. After this time, cancellations are not eligible for refunds.
Refunds, once approved, will be processed to your original payment method within 5–7 business days.
Delivery timelines depend on your location. Exact shipping times and charges will be displayed at checkout.
Yes, delivery delays may happen due to courier issues, public holidays, or unforeseen events. We’ll keep you updated if that happens.
Please ensure your shipping details are accurate. Adiréa is not responsible for delivery failures due to incorrect addresses.
Due to hygiene reasons, we do not accept product returns.
If you receive a defective or wrong product, you can request a free replacement within 2 days of delivery by contacting support@adirea.com.
The product must be unused, returned in original packaging, and supported with photo/video evidence of damage.
Yes, replacements will not be approved for products damaged due to misuse, mishandling, or late complaints beyond 2 days of delivery.
We may collect details such as your name, email, phone number, address, IP address, and technical data like browser type or device info.
No. We do not collect or store credit/debit card details. Payments are processed securely through third-party providers.
We use it to process orders, improve our website, communicate with you, send offers (if opted in), and ensure site security.
We may share your data only with service providers (like payment or delivery partners) or legal authorities if required. We never sell your data.
Yes, you can unsubscribe anytime from promotional emails. However, you’ll still receive important transactional emails about your orders.
Yes. We use secure payment gateways, cookies, and trusted third-party services to keep your data safe.
Try refreshing or using another browser/device. If issues continue, please contact support@adirea.com.
Product prices or availability may change, but once your order is confirmed and accepted, you’ll be notified if any issue arises.
You can email us at support@adirea.com or visit us at:Adiréa, 4/472, TCMS Opposite, Near AKV School, Sooriyagoundampalayam, Namakkal, Tamil Nadu – 637 503.